Shipping Policy
Hollinby® Shipping Policy
Some Hollinby® products are shipped directly from our fulfilment centres, while selected items may be produced and shipped through our trusted manufacturing partners to ensure the highest quality standards and efficient delivery.
When can I expect to receive my shipment?
All orders are processed and shipped within 1–5 business days after the order is placed.
After shipment, delivery typically takes approximately 7–15 business days, depending on your location, carrier availability, customs processing, and other external factors.
Please note that delays may occasionally occur due to customs inspections, weather conditions, holidays, or carrier transportation issues.
We appreciate your patience and understanding during the delivery process.
How can I track my order?
Once your order has been shipped, you will receive a Shipping Confirmation email containing your tracking number.
You can use this tracking number to check your order status through the designated tracking service provided.
What are your shipping rates?
We offer a simple and transparent shipping policy for all customers.
Shipping fees will be calculated and displayed at checkout based on your delivery location and order details.
Which countries do you ship to?
Currently, Hollinby® ships worldwide.
If your country is temporarily unavailable due to logistics limitations, we will contact you as soon as possible and provide the necessary assistance.
For questions regarding shipping destinations, please contact us:
Email: service@hollinby.com
How can I change my Shipping Address?
Address changes are only accepted before your order has been processed for shipment.
If you need to update your shipping address, please contact us as soon as possible after placing your order.
Please note that we cannot guarantee address changes once your order has entered the shipping process.
Email: service@hollinby.com
Can I deliver to another address, other than my card billing address?
Yes. You may choose a different shipping address from your billing address during checkout.
Please ensure that all shipping information provided is accurate to avoid delivery issues.
How is my order shipped?
Orders are processed and shipped during regular business days, excluding weekends and public holidays.
Orders placed on Saturdays, Sundays, or holidays will be processed on the next available business day.
At Hollinby®, we are committed to delivering your favourite press-on nails safely and efficiently, bringing salon-inspired beauty directly to your fingertips. 💅